Privacy Policy
Your privacy matters to us. Learn how Mosmak Tours & Travel collects, uses, and protects your information.
Privacy Policy – Mosmak Tours & Travel
At Mosmak Tours & Travel, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your data when you use our website and services.
1. Information We Collect
We collect information necessary to provide travel bookings, customer support, and personalized travel experiences.
a) Information You Provide
- Full name
- Email address and phone number
- Passport or identification details (when required for bookings)
- Payment details for reservations
- Special travel preferences or dietary requirements
b) Automatically Collected Information
- IP address and device information
- Browser type
- Pages visited and time spent on our website
- Cookies and tracking technologies
2. Sharing of Information
We do not sell your personal information.
However, we may share necessary information with:
- Hotels, tour guides, and transport providers to fulfill your bookings
- Payment processors to complete transactions securely
- Government authorities when legally required
3. Data Security
We implement appropriate technical and organizational security measures to protect your personal information from unauthorized access, misuse, or disclosure. Our website uses secure connections (SSL encryption) where applicable.
4. Cookies
Our website may use cookies to enhance user experience, analyze website traffic, and improve functionality. You may disable cookies in your browser settings, though some features of the website may not function properly.
5. Your Rights
You have the right to:
- Request access to your personal information
- Request correction of inaccurate data
- Request deletion of your information where applicable
- Withdraw consent for marketing communications
6. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of those external sites.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page, and the effective date will be revised accordingly.
Contact Us
If you have questions about this Privacy Policy, please contact us:
Mosmak Tours & Travel
Email: info@mosmaktours.com
Phone: +254701800394
Location: Nairobi, Kenya